Andy Taylor-Smith

Andy Taylor-Smith is the Head of Aircraft Operations at London City Airport since September 2019, overseeing a diverse team of over 120 staff and managing ground operations for commercial and private aircraft. Prior to this role, Andy served as Planning Manager, responsible for service delivery, demand analysis, and staff training. Andy also held the position of Interim Head of the Jet Centre in 2023, addressing service delivery and safety issues. Previous experience includes roles as Aircraft Operations Duty Manager and Ramp Services Team Leader at London City Airport, as well as positions in various customer service and construction roles. Andy's expertise encompasses incident investigations, staff engagement, and performance improvement initiatives in airport operations.