Harmeet S.

Harmeet S. is an experienced IT professional with a diverse background in service delivery and technical support, currently serving as an IT Service Delivery & Operations Analyst/Junior Service Delivery Manager at London City Airport since July 2021. Responsibilities include assisting in the delivery of various IT services, encompassing operational technologies such as CCTV and passenger processing systems. Previously, Harmeet worked at Innova as a Technical/IT Support Specialist, providing comprehensive IT support to approximately 200 users across multiple sites, and at KeolisAmey Docklands as a Senior IT Service Desk Analyst, managing desktop and server support. Additional experience includes roles at Jimmy Choo as a 1st Line/2nd Line IT Service Desk Analyst, where Harmeet handled troubleshooting and support for various operating systems and applications. Education includes a brief stint at The Open University and studies at Middlesex University.