Robin Schribman is an accomplished leader in customer experience and insights with extensive expertise in the financial services and marketing sectors. Currently serving as the Director of Customer Experience, Research & Insight at the London Stock Exchange Group since February 2021, Robin focuses on integrating customer and market insights to foster sustainable growth. Prior to this role, Robin was the Global Head of Customer Experience & Agile Insight at Refinitiv, where service delivery impacted over 40,000 institutions worldwide. Robin's experience at Thomson Reuters included multiple leadership roles in customer experience and brand marketing, highlighting a commitment to enhancing customer engagement and retention. Earlier career roles at Oracle, Wilsons Leather, and Tad Ware & Company demonstrate a solid foundation in marketing strategy and brand development. Robin holds a Bachelor of Arts degree in Multi-/Interdisciplinary Studies with a concentration in English from the University of Minnesota.
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