Nicole Krom

Nicole Krom is an accomplished Marketing and Outreach Manager at Longwood Gardens, where responsibilities include developing multi-channel marketing strategies and enhancing member experiences for over 79,000 households. In addition to this role, Nicole serves as an Associate Professor at The University of the Arts and is the Chair and Founder of the Visitor Experience Group, a non-profit focused on improving visitor services in cultural institutions. Previous experience includes leadership positions in audience engagement at Fleisher Art Memorial and project coordination for special events at Easter Seals of Southeastern PA. With educational credentials including a Master of Arts in Museum Studies and a Bachelor of Arts in Art History, Nicole also pursues further qualifications in digital marketing and hospitality management.