Brian Gazzotti Deich

Head Of Customer Experience at Loog Guitars

Brian Gazzotti Deich has a diverse work experience spanning multiple industries. Brian has worked as the Head of Customer Experience at Loog Guitars since 2023. Prior to this, they worked at MyZone from 2017 to 2023 as a Project Manager and Lead Customer Care Manager, where they managed CSR projects, ensured timely delivery and quality of progress reporting and deliverables, and managed project budget and risk reports. From 2015 to 2017, Brian worked at Urban Biking as a Client Relations and Project Manager, where they handled client accounts, improved operations, and provided B2B client support. Before that, they served as a Senior Customer Service Executive and English Translator at Hospital Italiano de Buenos Aires from 2014 to 2015, where they acted as an English interpreter for foreign patients and resolved escalated complaints. Brian also has experience as a Call Center Supervisor at BG Insurance from 2013 to 2014, where they handled complex customer complaints, addressed customer inquiries and concerns, and monitored sales. Brian started their career as a Store Manager at Levi's from 2011 to 2012, where they supervised vendors and managed sales in a clothing shop environment.

Brian Gazzotti Deich earned a Bachelor of Business Administration (BBA) degree in Business Administration and Management from UNNOBA (University of Buenos Aires Northwest, Junin) from 2010 to 2013. Additionally, they received training in Small and Medium Business Administration from the Professional Formation Center 401 from 2010 to 2012.

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