CW

Corinna Weiler

Head Of Operations at Lopoca

Corinna Weiler has worked in the customer service field since 2010. In that time, they have held various positions with different companies. From 2010 to 2012, they worked as a Customer Service Manager for The Player's Lottery and BetClic and Expekt, where they supervised, managed, and motivated team leaders and trainers. From 2012 to 2013, they were a Customer Service Manager for Cherry Ltd. In 2017, Corinna Weiler was the Head of Customer Service for ComeOn!, and held the same position from 2018 to 2019 at RUSH Gaming. Since 2019, they have been the Head of Customer Service and Operations for Lopoca Gaming Ltd.

Corinna Weiler obtained a Travel & Tourism Diploma with honour from CDI College, Toronto in 2006. In 2007, they completed a Sales and Telemarketing Course and a Poker 1&2 - Basic & Advanced Course from the iGaming Academy. Corinna also completed a Bingo, Keno & Chat Moderation Course from iGA Malta in June 2008. In 2009, they completed Social Responsibility Training from GAMCARE and in 2010 they completed Responsible Gaming from eCOGRA. In 2016, they completed four courses from LinkedIn: Coaching and Developing Employees, Customer Service Fundamentals, Gretchen Rubin on Creating Great Workplace Habits, and Leading a Customer-Centric Culture. In 2020, they completed AML & CTF Malta 2020/21 from VIXIO Regulatory Intelligence, AML/CFT Obligations Applicable to Remote Gaming Companies - Advanced from ARQ Group, and Overview of AML/CFT for Remote Gaming Operators from ARQ Group. In November 2022, they completed AML/CFT Training from AML/CFT Compliance Solutions by Diligex and in December 2022, they completed Blended Key Function Training from iGaming Academy.

Links

Timeline

  • Head Of Operations

    December, 2021 - present

  • Head of Customer Service

    May, 2020