Steve Bareham

Customer Operations Director at Lords Group Trading

Steve Bareham currently serves as the Customer Operations Director at Lords Group Trading, focusing on enhancing customer satisfaction, acquisition, and retention while overseeing a diverse team in the Merchanting Division. Previously, Steve held the position of UK Director Southern Region at EMR, leading a team of over 750 colleagues to deliver exceptional service while emphasizing environmental responsibility. As Operations Director Southern Region at Benchmarx Kitchens & Joinery, Steve played a key role on the Trading Board, managing 96 branches and 400 staff. Steve's extensive experience at Travis Perkins plc included roles such as Customer Experience Director and Category Management Director, where significant improvements in customer satisfaction and operational excellence were achieved. Steve began their career as a Branch Manager, earning recognition for exceptional performance. Education was completed at Colchester Institute.

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