Raelle P.

Customer Success Agent at Lotto.com Inc.

Raelle P. started their work experience in 2021 as a Customer Service Representative at Experian. In this role, they facilitated credit file disputes, adjusted credit reports, and directed customers to the appropriate departments. Raelle then joined OpenTable in 2022 as a Customer Support Representative, where they provided support to Restaurant Management and troubleshooted iOS devices. Raelle also handled inbound and outbound calls and ensured customer satisfaction through follow-up calls. Currently, Raelle is working at Lotto.com Inc. as a Customer Success Agent, where they provide outstanding support to users and resolves inquiries via email using Zendesk. Raelle upholds company values and integrity while adhering to regulatory requirements.

Raelle P. obtained their Bachelor of Arts degree in Communication and Rhetoric from the University at Albany, SUNY, completing their studies from 2016 to 2020.

Links

Previous companies

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Timeline

  • Customer Success Agent

    August, 2022 - present