Eftima Radichkova

Eftima Radichkova is an experienced IT professional currently serving as an IT Senior Solution Specialist in Messaging & Directory Services at Louis Dreyfus Company, a position held since October 2021. Prior to this role, Eftima worked at Synergyc as an O365 Support Engineer and Service Desk Incident Manager from February 2019 to October 2021. Eftima's career began at C3i Healthcare Connections, where responsibilities included operations setup, supervision, and client relationship management, culminating in a Supervisor/SME role from May 2016 to January 2019. Earlier experience at C3i Europe included Tier II Software Support and Helpdesk Analyst roles. Eftima is currently pursuing a Master's degree in Informatics - Distributed Systems and Mobile Technology at Sofia University St. Kliment Ohridski, complementing a Bachelor's degree in Journalism from the same institution.