Markku Ylitalo is an experienced Development Manager at Lounea since May 2021, overseeing Microsoft-related business operations, including products, services, and partnerships. Prior to this role, Markku served in various capacities at Canorama Oy from October 2010 to May 2021, including ICT Services Manager and member of the management team, focusing on customer environment maintenance and development. Earlier positions include IT Service Manager and System Expert, with responsibilities in managing expert teams and developing service models. Additional experience includes roles as an IT maintenance technician at Tietoasema Oy and an IT specialist at Vaasan ammattiopisto. Markku holds a specialized vocational degree in product development from Rastor-instituutti and a Bachelor of Business Administration degree in Information Technology from Vaasan ammattikorkeakoulu.