Caroline Jorg

Caroline Jorg has a background in business administration and tourism. She has held various roles in customer experience and operations, ranging from handling customer inquiries to managing and training customer service teams. In her current role as a Digital Experience & Operations Lead at Love Stories, Caroline ensures the reliability and availability of digital platforms, manages product development, translates business needs into technical requirements, plans onsite content and campaigns, and oversees digital content management. She has experience working with programs like Shopify, Gorgias, and Instagram. Her previous roles at LABFRESH, TravelBird, and Takeaway.com have equipped her with a diverse skill set in customer service and operations.