Victor Luperena

Victor Luperena has a diverse work experience in the IT industry. Victor started their career at American Radiology Services in 2008, where they provided tier I/II technical support for over 40 sites. Victor then worked at Comcast Cable Communications as a Customer Account Executive/Level 1 Support from 2010 to 2011. Following that, they worked at Time Warner Cable as a Tier I Technical Support from 2011 to 2012.

In 2013, Victor joined several companies in different roles. Victor was a Help Desk Specialist at Milrose Consultants, Inc., where they identified and resolved hardware, software, and network-related issues. Victor also worked as an IT Associate at The Bronx Defenders and as a Help Desk Specialist at YES Network. Victor then joined Lowenstein Sandler LLP as a Helpdesk Analyst.

From 2014 to 2017, Victor worked as a Help Desk Specialist at Related Companies, where they provided technical assistance and collaborated with other IT departments. Victor also worked as a Desktop Support at Capco from 2014 to 2019, where they provided support for desktop systems.

In 2018, Victor joined Banco Itaú as an IT Support Technician. In this role, they supported various systems and technologies, including Windows, Microsoft Office Applications, Cisco Unity Manager, and printers.

Overall, Victor Luperena has gained extensive experience in IT support, troubleshooting, and maintenance throughout their career.

Victor Luperena began their education in 2008 at Howard Community College, where they studied Information Technology until 2010. Victor later pursued a Bachelor of Applied Science (BASc) in Information Technology from Western Governors University, completing their degree from 2012 to 2014. Alongside their formal education, Victor has obtained various certifications to enhance their expertise. These certifications include CCNA from Cisco in July 2023, Microsoft Certified: Azure Fundamentals from Microsoft in May 2020, Salesforce Certified Platform App Builder Certification from Salesforce in November 2019, Salesforce Certified Administrator (SCA) from Salesforce in June 2019, ITIL Foundation Level from AXELOS Global Best Practice in November 2018, ServiceNow Certified System Administrator from ServiceNow in June 2018, and A+ Certification obtained in August 2008.