Ismail Jama

Ismail Jama is an experienced professional specializing in bilingual technical support and helpdesk analysis, with over two decades of experience in the technology and customer service sectors. Current roles at Ford Motor Company include Bilingual Helpdesk Analyst and Bilingual Technical Support Analyst, after previously holding similar positions at Symcor and Ontario Power Generation. Ismail's background also encompasses technical support and training at Sony of Canada Ltd. and Lexmark Canada Inc., along with supervisory and financial roles at MTI Canada. An education in Law and Computer Science with a focus on International Law was attained at Laurentian University, complemented by secondary education at Etienne Brulee Secondary School.