Andrew Wallace

Andrew Wallace is an experienced IT Quality Manager currently at Walgreens Boots Alliance since February 2018, with a strong background in quality assurance and management across various industries. Andrew has been the Group IT Quality Assurance & Audit Manager at Lavendon Group Plc since December 2007, focusing on implementing ITIL v3-based quality and service management systems, as well as developing security and compliance policies. Previous roles include Management Consultant at AW Consulting, National Quality Manager at JHP Training, and Quality Manager at several organizations including Burns e-Commerce Solutions Ltd and Tiscali. Andrew's career began in the Royal Air Force as an Aerospace Engineer and includes proficiency in quality standards such as ISO 9001 and BS7799, demonstrating a commitment to continuous improvement and customer satisfaction.