JM

James M.

Senior Vice President of Client Engagement at Loyalty Juggernaut

James M. has a diverse work experience spanning over two decades. James started their career at RBC, where they served as a Senior Engineer, responsible for technical architecture and implementing specialized infrastructure in a complex banking environment. James then worked at Caerus Technology Solutions as a Chief Information Officer, overseeing contract negotiations, start-up investments, and resource acquisition.

At Microsoft, James served as a Senior Partner Strategy Consultant to Capgemini and later as a Product Manager, where they managed product lifecycles and developed award-winning content management tools. James then joined The University of Edinburgh to pursue a PhD in applied linguistics.

James continued their career at Smarter Grid Solutions as a Key Account Executive Director, advising large organizations on smart grid technologies, cloud integration, and product development. James then worked at Copper Dragonfly as an Executive Managing Director, providing CIO and investor advisory services and leading technology transformation projects.

In the UK, James served as a Partner and CTO at Digital Works Group, focusing on cloud integration, data analytics, and IT strategy across various sectors. James later joined Digital14 as an Executive Director, responsible for program governance, digital transformation, and hands-on governance on a complex digital platform.

Most recently, James joined Majid Al Futtaim as a Vice President, leading strategic program delivery and business intelligence. James is currently Senior Vice President of Client Engagement at Loyalty Juggernaut. Throughout their career, James has demonstrated expertise in IT strategy, innovation using AI and machine learning, and effective communication skills.

James M. has a strong educational background in both translation studies/linguistics and mathematics/computer science. James earned a Doctor of Philosophy (Ph.D.) degree in Translation Studies / Linguistics from The University of Edinburgh in 2015. Prior to that, they obtained two Master's Degrees from Westminster (Penn.) in 2011 and 2010, but the field of study for these degrees is unspecified. James'sBachelor's Degree in Mathematics and Computer Science was obtained from the University of the West of England in 1995. In addition to their formal education, James M. has obtained several certifications in technology from Microsoft, including a Microsoft Certified Systems Engineer in 2003, 2000, and NT Technology.

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