Craig Emmett

Craig Emmett has extensive experience in technical support, beginning as a Customer Service Representative at Telstra Bigpond Internet from September 1997 to April 1999, where responsibilities included assisting with Dial Up and Cable internet support. Craig progressed to work as a Data Protection Engineer at Computer Associates, Inc. from March 1999 to May 2003, focusing on Arcserve backup technologies. Following this, Craig served as a Senior Technical Support Engineer at Veritas Technologies LLC from June 2003 to November 2017, specializing in all versions of NetBackup across various platforms with a strong emphasis on Windows and Linux. From February 2018 to October 2021, Craig continued as a Technical Support Specialist at StorageCraft Technology, LLC. Currently, Craig holds the position of Technical Support Specialist at LucidLink since October 2021, contributing to the support of an innovative High-Performance Cloud File System that enables instant streaming of large files to distributed teams. Craig's educational background includes studies at Blacktown TAFE from 1995 to 1997 and attendance at Pennant Hills High School from 1977 to 1982.