Lívia Sugayama Trentin

Lívia Sugayama Trentin has a diverse work experience. In 2021, they began working as the Manager of Customer Success and Projects for Ludos Pro, where their roles included accompanying and creating relationships with clients, building and implementing customer journeys, and structuring the customer success area. Lívia was also responsible for hiring teams, creating departments and flows, and providing training. In 2020, they worked as a Social Media and Influencer Marketing Specialist for Adriana Naccarato. In 2019, they worked as an Auxiliar in Digital Marketing for U.Clinic, where their roles included creating content for social media, planning and executing online and in-person partnerships and events, and providing insights and strategies for reach and engagement. Finally, in 2012 they worked as an Estagiária for the Defensoria Pública do Estado de São Paulo.

Lívia Sugayama Trentin's education history includes a Bachelor's degree in Law from Centro Universitário Toledo Araçatuba from 2011 to 2015, a Post-Graduate degree in Law from Universidade Presbiteriana Mackenzie from 2018 to 2019, and a Graduate degree in Spanish Language and Spanish Literature from Cultural Norte Americano - CNA from 2019 to 2020. Additionally, they obtained a Graduate degree in American English from Centro de Cultura Anglo Americana - CCAA from 2004 to 2010. Her certifications include Customer Success for Leaders from MBA SEDA Executive Education in 2022, Curso de Branding from Rock Content in 2020, Customer Success from Sebrae in 2020, Marketing de Conteúdo from Rock Content in 2021, Customer Success from RD University, Inbound Marketing from RD University, and Inbound Marketing from Rock Content.