Mariana D.

Mariana D. has extensive work experience in customer success and analysis roles. Mariana is currently working at Luma Health as the Manager of Customer Success Core-Majors, a position they began in October 2021. Prior to this, they were a Customer Success Manager at Luma Health from September 2020 to October 2021.

Before joining Luma Health, Mariana worked at QueueDr as a Senior Customer Success Lead, where they helped doctors and their staff optimize appointment scheduling and increase patient satisfaction. Mariana held this role from November 2017 to August 2020.

In 2016, Mariana joined TrendKite as a Senior Customer Success Manager, responsible for onboarding B2B accounts and ensuring clients utilized the company's PR analytics platform effectively. Mariana later transitioned to the role of Customer Success Manager, where they focused on measuring and communicating the impact of PR efforts for major brands. Mariana'stenure at TrendKite spanned from May 2016 to November 2017.

Mariana's earlier experiences include working as a Researcher/Analyst at Smarter Sorting, where they contributed to innovating waste management solutions from December 2015 to May 2016. Mariana also served as a Lab Analyst at DHL Analytical, conducting wet chemistry analysis for environmental testing from January 2015 to October 2015.

In 2013, Mariana worked as a Geo-technical Lab Tech at Renewable Resource Consultants, LLC, specializing in energy industry projects. Mariana performed instrumental analysis on soil samples using various techniques and tests. Mariana'srole at RRC lasted from January 2013 to September 2013.

Mariana D. pursued their education in chemistry, beginning in 2008 and ending in 2011 at The University of Texas at San Antonio, where they obtained their Bachelor of Science (BS) degree. Mariana furthered their studies in this field from 2013 to 2014 at Huston-Tillotson University, where they also completed their Bachelor of Science (BS) degree in Chemistry.