Leigh Hamer

VP, Customer Experience at Lumavate

Leigh Hamer has a diverse work experience across various industries. Leigh is currently working as a Course Instructor at Franklin College, where they co-instructs a digital marketing course. Prior to this, they have been with Lumavate since 2018, initially serving as the Director of Enterprise Sales & Partnerships. Later on, they became the Director of Customer Success, responsible for ensuring the success of all Lumavate customers. Leigh'smost recent role at Lumavate is as the VP of Customer Experience, where they focus on retaining and expanding customer accounts.

Before joining Lumavate, Leigh joined Torchlight in 2016 as the Sr. Director of Professional Services. Leigh'sresponsibilities included ensuring high-quality marketing services, scoping client engagements, and building a network of freelance digital marketers. Prior to that, they worked as an Independent Contractor.

Prior to their work with Torchlight, Leigh worked at GSD Consulting Group, LLC as an EPIC (Executive Entrepreneur in Charge), where they worked with entrepreneurs to develop reputation management plans. Leigh also worked at Nature's Variety as the Public Relations and Social Media Manager, where they managed the company's message and established relationships with key influencers.

Leigh's earlier work experience includes roles at Scottrade as a Senior PR Specialist, the Saint Louis Art Museum as a Media Relations Officer, St. Louis Arc as a Manager of Communications and Public Relations, and St. Louis Business Journal as a Web Editor and Reporter.

Overall, Leigh Hamer has built a strong background in marketing, customer success, public relations, and communication throughout their career.

Leigh Hamer completed a Bachelor of Science (BS) degree in Journalism at Emerson College from 2002 to 2005. In addition to their degree, Leigh obtained two certifications: "CCO School" from Pavilion in August 2022 and "App Builder" from Lumavate in January 2022.

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Previous companies

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Timeline

  • VP, Customer Experience

    January, 2022 - present

  • Director, Customer Success

    November, 2019

  • Director, Enterprise Sales & Partnerships

    April, 2018

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