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Brandon Freebern

Customer Care Manager II at Lumen

Brandon Freebern is a seasoned professional with extensive experience in customer care and management within the telecommunications industry. Currently serving as Customer Care Manager II at Lumen Technologies since July 2023, Brandon previously held the position of Process Transformation Consultant at Windstream from November 2020 to November 2022. Prior experience includes roles such as General Manager Mechanical Integrity at Cypress Energy Partners and various managerial positions at Verizon Enterprise Solutions, where responsibilities included managing teams of employees and overseeing network engineering and finance operations. Brandon holds a Bachelor's degree in Management Information Systems from Oklahoma State University and studied Accounting at Oklahoma Baptist University.

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