Charley Stettler

Sr. Operations Service Manager at Lumen

Charley Stettler is a seasoned professional with extensive experience in operations management and customer communications, currently serving as a Senior Operations Service Manager at Lumen Technologies since May 2013. Responsibilities include coordinating operations review meetings, partnering with stakeholders to address customer KPIs, and conducting RFO review calls related to service assurance. Prior positions include Team Lead for Event Communications, Helper at Bluewater Constructors Inc., and various roles in the painting and construction industries, demonstrating a strong foundation in customer service and teamwork. Charley holds a Bachelor of Science degree in Business Administration and Management from Kansas State University and an Associate of Arts degree from Cowley College.

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