Crystal Woodard

Crystal Woodard serves as the Senior Director of Enterprise UX Design & Research at Lumen Technologies, where responsibilities include defining the experience strategy for traditional and digital telecom products and ensuring thorough validation of designs through research practices. With prior roles including Director of Enterprise UX Design & Research at Truist, where Crystal led the design of the OneView online commercial banking platform, and various positions at Deloitte, nuVizz Inc., State Farm, and ZirMed, Crystal has a robust background in user experience design and research. Crystal holds a Bachelor of Science in Computer Engineering/Computer Science from the University of Louisville.