Alisha Joy currently serves as the Director of Customer Success at Lumos Learning, with prior experience as the Senior Manager of Customer Success at Discovery Education, where strategic planning led to significant product adoption and sales growth. Alisha has a proven track record of exceeding sales targets, hiring and training effective customer success teams, and resolving complex customer issues. Previous roles include Manager of Partner Success at Everdays, Project Manager at Resolute Building Intelligence, and Project Manager at Clarus Lighting + Controls, where project leadership and client engagement were emphasized. Alisha also has a history of community involvement, having managed programs at Comfort Zone Camp. Alisha holds a Bachelor of Applied Science in Psychology from Bluefield University.
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