Gitte Roskær

Gitte Roskær currently serves as COO and Chief Customer Officer at Lunar, where responsibilities include overseeing financial crime prevention, KYC, and customer support operations. Previously, Gitte held various leadership roles at Nordea, including Head of Customer Excellence and Strategic Leader in Commercial & Business Banking, focusing on culture transformation and customer satisfaction. Gitte has also contributed to Elektron.dk as a board member and directed customer channels at Telia Company, achieving significant improvements in sales and customer satisfaction. With extensive experience in the telecommunications industry at TELMORE A/S, Gitte was instrumental in expanding customer bases and winning multiple awards for service excellence. Gitte's educational background includes an MBA from Copenhagen Business School and multiple qualifications in areas such as LEAN consulting and coaching.