Kristen Bonaguro

Kristen Bonaguro is a seasoned professional in customer success and support, currently serving as the Manager of Advanced Support at Luxury Presence since March 2024. Previously, Kristen held the position of Customer Success Lead at Fathom from March 2022 to March 2024, where responsibilities included enhancing the user experience for a platform that automates the sharing of Zoom meeting insights. Kristen has also contributed significantly to Luxury Presence as Client Success Director from April 2019 to March 2022, supporting various customer interactions and product inquiries. In earlier roles, Kristen demonstrated expertise in managing customer relationships at rezora, overseeing a large client base and ensuring high satisfaction ratings. With a Bachelor of Science in Psychology from the University of Florida, Kristen brings a strong educational foundation to support effective client engagements.