William Schmittgall currently serves as a Customer Experience Manager at Luxury Presence since November 2022. Prior to this role, William held several positions at Policygenius Inc., including Operations Team Lead, where responsibilities included managing a team of 11, overseeing high-value accounts, and facilitating onboarding and training for new employees. William also contributed as a Senior Customer Success Associate and Customer Success Associate at Policygenius, specializing in the online insurance marketplace. Earlier career experiences include serving as an Account Manager/Underwriter and Insurance Broker/CSR at CM&F Group, focusing on healthcare accounts and insurance programs, as well as managing a Subway restaurant. William earned a Bachelor of Arts (B.A.) in Political Science from Queens College between 2009 and 2013.
November, 2022 - present