Juan Carlos Penaranda

Juan Carlos Peñaranda is an accomplished leader in clienteling and retail performance, currently serving as Group Head of Clienteling and Group Senior Clienteling Product & Performance Manager at LVMH since January 2022. With extensive experience in optimizing customer engagement and sales performance, Juan Carlos has previously held positions such as Worldwide Retail Performance Manager at Saint Laurent and Customer Experience & Trade Marketing Manager at L'Oréal. Peñaranda has a strong educational background with degrees from IE Business School, Università Bocconi, emlyon business school, INSA Lyon, and Universidad Industrial de Santander, specializing in luxury management, fashion, and industrial engineering. Their career reflects a commitment to enhancing customer experiences across various sectors, driving performance improvement initiatives, and leveraging data-driven strategies to achieve business objectives.