Katie Walton

Deputy Guest Experience Manager at LW Theatres

Katie Walton is a seasoned professional in the guest experience and customer service sectors, currently serving as the Deputy Guest Experience Manager at LW Theatres since December 2022. Prior to this role, Katie held various positions at The Ivy Collection and the Ambassador Theatre Group, ranging from Receptionist to Customer Experience Manager. Katie's extensive background includes leadership roles such as Deputy Customer Experience Manager and House Manager, complemented by experience as a Security Guard at Consortio Security. Katie's career began as a Visitor Services Assistant at Birmingham Hippodrome, following the completion of a Bachelor of Arts degree in English and Drama at the University of Birmingham.

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