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Erin S.

Senior Patient Care Coordinator at Lyra Health

Erin S. is a skilled professional with extensive experience in patient care coordination and customer support, currently serving as a Senior Patient Care Coordinator at Lyra Health since July 2023. Prior to this role, Erin worked at Quorum as an Onboarding and Support Specialist, providing onboarding support, live chat and email assistance, and advanced data analysis while leading team in-services on product improvements. Erin's background includes significant experience at AppFolio, Inc. as a Customer Support Specialist, where quick response times and data analysis were key responsibilities, along with new hire training and fair housing knowledge. Additionally, Erin began a career at Appen Butler Hill as a Search Engine Evaluator, focusing on social media content evaluation and web analytics. Erin holds an Associate in Applied Science degree as a Physical Therapist Assistant from Central Piedmont Community College.

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Lyra Health

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Lyra Health’s mission is to transform mental health care through technology with a human touch — to get more patients the care they need when they need it.