MR

Monika Rodriguez

VP, Client Services at Lyra Health

Monika Rodriguez has a diverse background in client services and operations. Monika is currently serving as VP Client Services at Lyra Health, a position they started in November 2022. Prior to that, they held the role of VP Client Servicing & Operations at Cedar from May 2021 to November 2022. Monika also worked as the Director of Serving and Operations at Cedar from December 2018 to May 2021. In addition, Monika served as the Director Of Servicing and Operations at OODA Health from December 2018 to May 2021. Earlier in their career, they worked at American Express, where they held the positions of Director - Global Operations and Vendor Management from November 2016 to September 2018 and Senior Manager - CX and Global Servicing from May 2010 to November 2016. Monika started their career at American Express Travel, where they worked as a Customer Experience Manager from November 2008 to May 2010. Throughout their career, Monika has showcased strong leadership skills and a focus on customer experience and operational effectiveness.

From 2012 to 2019, Monika Rodriguez attended the University of Phoenix. Monika pursued studies in International Business during this period. No specific degree name was mentioned.

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Timeline

  • VP, Client Services

    November, 2022 - present

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