Santiago Jimenez

Santiago Jimenez is a professional with a background in engineering and business management. Currently serving as a Testing Assistant at LYRO Robotics since August 2021, Santiago previously held the position of Business Analyst at Rappi from April 2017 to February 2019, where responsibilities included designing dashboards and reports using SQL to enhance customer service performance and achieve a 10% improvement in customer satisfaction. Santiago completed a Diploma in Business Management at the National College of Vocational Education in 2020 and earned a degree in Industrial Engineering from Universidad de América in 2017.