Nik Nepomuceno, CCSM Lvl.2

Nik Nepomuceno has a robust work experience in various roles spanning different industries. Nik started their career as the General Manager of TriangleFiesta from November 2006 to May 2012. Nik then worked as a Marketing Specialist at G&V Business Enterprises, LLC from May 2012 to January 2013. Following that, Nik joined rAVe [Publications] and served as a Reporter from June 2012 to November 2014, and later transitioned into an Account Manager role from November 2014 to March 2017.

After rAVe [Publications], Nik joined PrecisionHawk, a global leader in commercial drone technology, as an Account Manager from March 2017 to October 2017. Nik then advanced to the role of Project Manager, where they supervised and executed various software, drone, and data services projects for Fortune Global 500 companies and implemented remote sensing algorithms across industries. Nik also played a crucial role in expanding partnerships with clients and overseeing project management responsibilities, such as resource tracking, revenue recognition, and client communication.

In January 2019, Nik joined the MANN+HUMMEL Group as a Key Account Manager, responsible for developing filtration solutions for motor cars, industrial applications, clean air, and water sustainability. Nik worked in this role until October 2021.

Most recently, Nik has served as an Enterprise Customer Success Manager at Lytho since October 2021. In this role, they help marketing and creative teams by providing a platform that offers visibility, control, and coordination across complex teams and processes, allowing them to focus on their work rather than managing tasks and assets.

Overall, Nik Nepomuceno has gained significant experience in customer success management, key account management, project management, marketing, and reporting throughout their career.

Nik Nepomuceno, CCSM Lvl.4, has a diverse educational background. They began their studies at Chapel Hill High School from 2005 to 2007. Afterward, they attended Durham Technical Community College from 2007 to 2010, where they earned an Associates in Arts degree with a focus on Political Science. Later, from 2011 to 2013, they pursued higher education at the University of North Carolina at Chapel Hill. During this time, they focused on the field of Global Economy, Trade, and Development, leading to a degree in International Studies. Alongside their formal education, Nik Nepomuceno has also obtained several certifications as a Certified Customer Success Manager (CCSM) through SuccessHACKER. In 2022, they achieved Level 1 and Level 2 certifications, and in 2023, they obtained their highest certification, Level 4.