Helena Hornborg

UX Research Manager at M-Files

Helena Hornborg has a diverse work experience, starting in 2006 as a Program Assistant at Nokia, where they handled financial tasks and communication for project teams. Helena also worked as an Office Assistant at Etteplan Technical Information Oy before taking a break to become a Home Manager for their growing family.

In 2008, Helena returned to work as a Management Assistant at Nokia, where they handled financial tasks for the Head of S60 5.0 Product Family Programs. Afterward, they took on the role of Sales Consultant at Tupperware Brands, where they presented and sold products, managed orders, and handled exchanges.

In 2012, Helena worked as a Part-time Management Assistant at MeshWorks Wireless Oy, where they assisted with interoffice communication, managed client information, and supported the sales process. Helena then transitioned to a marketing role at Asianajotoimisto Lindblad & Co, where they were responsible for coordinating marketing activities, producing marketing materials, and managing the company's online presence.

From 2017 to 2018, Helena pursued a Master's degree in Human Technology Interaction at the University of Tampere. Helena then joined M-Files as a UX Designer, responsible for the UX of several features and software. Helena later took on the role of Senior UX Designer, where they had overall UX responsibility for selected features, conducted user studies, and managed usability testing. In 2022, Helena became the UX Research Manager at M-Files, focusing on bringing user insight into the company and ensuring that user needs are understood.

Helena Hornborg has a Master of Science (MS) degree in Human-Technology Interaction from the University of Tampere, which they obtained from 2017 to 2018. Before that, they completed their Bachelor of Science (B.S.) degree in Interactive Technology from the same university, studying from 2005 to 2014.

In 2016 to 2017, Helena attended the University of Vaasa, although the provided information does not specify the degree they pursued. Prior to their studies at the University of Tampere, they obtained a Bachelor of Business Administration degree in Multilingual management assistant from Haaga-Helia, where they studied from 2000 to 2004.

Helena also holds a certification in Change Leadership from M-Files, which they obtained in July 2023.

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Timeline

  • UX Research Manager

    September, 2022 - present

  • Senior UX Designer

    February, 2020

  • UX Designer

    May, 2018

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