Sean McKenzie

Technical Support Engineer at M-Files

Sean McKenzie has extensive work experience in various roles in the technology industry. Sean began their career as an Operations Manager at Builders Window and Door in 1999. Sean then worked as a Youth Director at Grace Lutheran Church from 2001 to 2003. From 2004 to 2007, they served as an Associate Minister at Central Christian Church.

In 2007, McKenzie transitioned to the hospitality industry and worked as a Dining Room Manager at Forever Resorts for a year. In 2009, they worked as a Mover at Firehouse Movers. From 2010 to 2011, they gained experience in helpdesk support, customer service, and computer technology as a specialist at Ameritraining, Inc.

In 2012, McKenzie joined CompuCom as a Computer Analyst, where they worked until 2014. Sean then joined Asbury Automotive Group as a Tier 1 Desktop Support, a position they held until 2016. From 2016 to 2019, they worked as a Technology Analyst 2 at 1st Global.

Since October 2019, McKenzie has been working as a Technical Support Engineer at M-Files Corporation. Throughout their career, they have developed expertise in technology support, customer service, and operations management.

Sean McKenzie attended DFW-CTC from 2009 to 2010, where they studied A+, MCDST, Network specialist, and Network Security. Sean then attended Finley-Sharon High School and Mayville State University, where they obtained a Bachelor's degree in Computer Science in an unspecified year. In terms of certifications, they obtained an A+ certification from CompTIA in 2007 and additional certifications from LinkedIn, including Microsoft SQL Server 2019 Essential Training, Delivering Bad News to a Customer, The Six Morning Habits of High Performers, Creating a Positive Customer Experience, Providing Legendary Customer Service, Working with Upset Customers, Listening to Customers, and Web Security: OAuth and OpenID Connect. The obtained years for these certifications range from 2021 to 2022.

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