Richmond Austria

Process Improvement Manager-corporate Quality
at M42 Health

Richmond Austria is a seasoned professional in healthcare quality and process improvement, currently serving as the Process Improvement Manager for Corporate Quality at M42 Health since August 2022. With an extensive background at Abu Dhabi Health Services Company - SEHA, spanning from November 2011 to July 2022, Richmond held several significant roles in the Quality Division, focusing on clinical quality, patient safety, and business intelligence. Prior experience includes positions as a Biostatistician at Al Noor Hospital and King Fahd Military Medical Complex. Richmond holds a Master of International Health, alongside a Postgraduate Diploma in Research and Development Management and a Bachelor of Science in Biology from the University of the Philippines. Professional qualifications include certifications such as MIH, CHDA, CPHQ, ASQSSBB, CMQOE, and PMP.

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