Tim Chapin

Tim Chapin is an accomplished business leader with extensive experience in managing customer service and change management functions. Since July 2017, Tim has served as Customer Center Manager at Madison Gas and Electric, where responsibilities have included leading change management initiatives and overseeing customer assistance efforts. Prior to this role, Tim's tenure at U.S. Cellular spanned from July 1999 to April 2017, culminating as Store Manager. Earlier roles include a Collections Agent position at Great Lakes Higher Education Corporation and a Floor Supervisor role at Polo Ralph Lauren Factory Store. Tim's career is marked by a strong focus on people development and achieving superior sales results.