Heather Rutherford

Heather Rutherford is a seasoned professional specializing in customer success and strategic account management, currently serving as a Senior Strategic Customer Success Manager at Madison Logic since July 2021. In this role, Heather mentors a team of Strategic Customer Success Managers and maintains crucial relationships with clients to enhance product adoption and satisfaction. Previous positions include Strategic Customer Success Manager and Customer Onboarding Manager at Madison Logic, as well as roles at Curaytor, Equinox, and various other companies where Heather developed skills in account management, digital marketing, and customer engagement. Heather holds a Bachelor's degree in Public Relations from Suffolk University and has a diverse background in editorial work and customer service, contributing to a comprehensive understanding of client needs and successful campaign execution.