Tamra Stratton is a highly skilled professional with extensive experience in technical support and business management within various industries, particularly in affordable housing and financial services. Currently serving as the Lead Support Engineer at Madison Logic since March 2022, Tamra has successfully built and managed a technical support team while creating a comprehensive knowledge base to improve customer self-service. Prior to this, Tamra operated Stratton Consulting Services, LLC, where business processes for the affordable housing industry were documented and improved. Tamra's earlier roles include Customer Success Manager and Lead Trainer at ProLink Solutions and Partner/Manager at Drifters Cookhouse Restaurant, Bar and Cabin Rentals. With a Bachelor of Arts in Hospitality & Travel Administration from Metropolitan State University of Denver and a Graduate Certificate in Information Technology from Westwood College of Technology, Tamra combines expertise in operations, quality assurance, and customer relations to deliver effective solutions.
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