Charles Hawkins

Director, Customer Success Management at MadKudu

Charles Hawkins is the current Account Director at MadKudu. Prior to this, they served as the Strategic Account Director at PFL.com from October 2018 to March 2022. Charles has also held the position of Account Manager at Elixiter from June 2015 to September 2018. Charles Hawkins began their career in 2009 as a Senior Project Manager at Brandify and worked there until May 2015.

Throughout their career, Charles has demonstrated their ability to manage small and large scale client implementations and projects successfully. Charles is known for their consultative support for medium-large international enterprises implementing and optimizing local search solutions. In addition, they have provided technical solutions consultation for prospects and existing clients, communicated with sales department to identify client opportunities and issues, and launched a single product that was adopted by over 25% of client base within 2 years.

Charles Hawkins is a highly skilled and experienced professional who has contributed immensely to the success of the companies they have worked for. Charles's extensive knowledge and expertise in the field make him an invaluable asset to any organization.

Charles Hawkins has a Bachelor's Degree in Marketing and Entrepreneurship from Montana State University-Bozeman. Charles also has three certifications from Marketo: Marketo Certified Revenue Cycle Analyst, Marketo Certified Solutions Architect, and Marketo Certified Expert.

Megan Pasteryk - Account Executive, Connor Clot - Account Executive report to Charles Hawkins. Some of their coworkers include Anne Puyt - Head, Customer Success, Drew Noel - Head, Ops & GTM Advisory, and Seth Orenstein - Head, Sales. Their manager is Sam Levan, CEO.

Timeline

  • Director, Customer Success Management

    Current role

  • Account Director

  • Strategic CS Director

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