Rafael Santana is an experienced professional in the fields of IT support and operations, currently serving as Supervisor de H2S at Maersk H2S Safety Services since November 2023. Previously, Rafael held roles including Operador de Equipamentos I at Baker Hughes, where employment lasted from May to November 2023, and as Represente de serviço de infraestrutura 3 at Unisys from April 2022 to April 2023. A background in IT support includes positions such as Analista de Suporte Sr. at Atos and Analista de Suporte TI Sr. at Getronics Brasil, contributing to user support, hardware and software installation, network cabling, and incident analysis. Additional experience as an IT Operations Analyst at Subsea7 and a trainee at Unimed Macaé provided a foundation in user assistance and system support, complemented by educational qualifications in Information Systems and Industrial Mechanics Technology.
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