Scott Kelly

Scott Kelly has a diverse work experience in customer support and technical roles. Scott started their career as a Brand Expert at Fox Head, Inc., where they achieved high sales figures and was responsible for store maintenance and creating a positive customer experience. Scott then worked as an Associate at Panera Bread and as a Floor Supervisor at Vans a Division of VF Outdoor. Scott further honed their technical skills as a Technical Specialist at Apple, providing support to customers. Scott later joined Intercom as a Customer Support Specialist and then transitioned to ActiveCampaign, where they worked as a Product Support Specialist and a Technical Support Specialist. Scott is currently employed as a Customer Success Manager SMB at MaestroQA.

Scott Kelly attended three educational institutions in chronological order. From 2011 to 2013, they studied Business Administration and Management, General at Moraine Valley Community College. Following that, they enrolled at the University of Illinois at Chicago in 2013 and completed their Bachelor of Science (B.Sc.) degree in Biology/Biological Sciences, General between 2013 and 2015. Lastly, Scott pursued a degree in Business and Entrepreneurship with a field of study in Music Business Management at Columbia College Chicago from 2016 to 2018.

Additionally, Scott Kelly obtained an Advanced Social Media Strategy Training and Certification from HubSpot in August 2020.