Martin Palmer

Customer Services Ambassador Lead at Manchester Airports Group

Martin Palmer is a seasoned professional with extensive experience in customer service and operational roles across various industries. Currently serving as Customer Services Ambassador Lead at MAG (Airports Group) since February 2024, Martin has previously held positions including Production Team Member at Newson Gale and Assembly Team Leader at East Midlands Pharma. Martin's career began in the hospitality sector with roles such as Restaurant and Bar Manager at Punch (Taverns) and Warehouse Manager at Castle Rock Brewery. Additionally, Martin is an entrepreneur, having owned Mr Minion & Friends, a mascot hire company. Martin's educational background includes a Level 3 HACCP certification from the Institute of Hospitality and a GCSE from Carlton le Willows, complemented by an electrical apprenticeship.

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Manchester Airports Group

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MAG is a leading UK airport group and owns and operates three UK airports - Manchester, London Stansted and East Midlands. The Group sees over 60 million passengers flying through its airports every year, which together employ over 40,000 people on site.


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