Jonathan Burns is an accomplished professional with extensive experience in leadership and strategic roles across diverse sectors. At Throughline, Inc., Jonathan serves as both Executive Sponsor and Principal Strategist, guiding multi-disciplinary teams in user experience, design research, and product management to enhance customer satisfaction. Prior experience includes serving as Program Manager at General Dynamics Information Technology, where Jonathan successfully managed a team of thirty-five IT personnel for the Defense Security Cooperation Agency. Jonathan's military background as a Special Forces Officer in the U.S. Army showcases a strong ability to lead in challenging environments and excel with minimal supervision. Academically, Jonathan holds a Master's degree in International Relations and Affairs from Troy University, a Bachelor's degree in History from Portland State University, and a credential in Web Design and Development from HACC, Central Pennsylvania's Community College.
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