Jonathan Martinez

Jonathan Martinez is a seasoned IT professional with extensive experience in infrastructure engineering and desktop support. Currently serving as a Senior Infrastructure Engineer at Magellan Health since May 2021, Jonathan specializes in identity and access management (IAM) applications, focusing on design, configuration, and support of IAM initiatives. Prior roles include Desktop Support Analyst at Navvis and Senior Desktop Support at Magellan Health, where Jonathan excelled in service delivery, troubleshooting, and ensuring customer satisfaction. Jonathan has a background in IT consulting, web design, and technical support, complemented by educational credentials including a Bachelor's degree in Information Systems and an Associate degree in Web Design and Multimedia Applications.