Dezzerra Boswell holds a Master’s degree in Information Systems Management with a concentration in Information Security and a Bachelor’s degree in Computer Information Systems. Currently serving as an Information Technology Support Analyst at Magna International since June 2023, Dezzerra has extensive experience in IT support roles, notably as an IT Support Analyst II at Veoneer and Autoliv Electronics, providing support for over 500 end users, including software installation and configuration. Prior to these roles, a tenure at Symantec spanned from September 2008 to October 2014, progressing from Technical Support Analyst to Senior Technical Support Engineer, where complex customer cases were managed and resolved. Early professional experiences include positions at Domino's Pizza, LLC as an IS Support Associate and Customer Care Representative.
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