Shauna Murray

Director Of Customer Success at Magna5

Shauna Murray is a seasoned professional with experience in customer success management and client relations. With a background in environmental science and policy, Shauna has successfully managed accounts for various companies, including overseeing contract renewals, up-selling services, and maintaining strong client relationships. Shauna's expertise also extends to restructuring and managing customer service departments, implementing service programs, and conducting routine audits to ensure customer satisfaction. With a Bachelor of Arts degree from Clark University, Shauna brings a unique blend of technical knowledge and customer-focused skills to their roles.

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Timeline

  • Director Of Customer Success

    April 1, 2024 - present

  • Customer Success Manager

    February, 2023