The Technical Support Team at Magna5 is responsible for delivering exceptional technical assistance and providing rapid issue resolution to ensure seamless IT operations for clients. This team, comprised of skilled engineers and support professionals, manages tiered support levels, handles complex troubleshooting, and oversees client onboarding processes. With a focus on network and server monitoring, cybersecurity, and user support, they ensure that clients receive expert guidance and solutions 24/7, contributing to the company’s commitment to disruption-free service and comprehensive security.
Anthony Maurer
Senior Consultant and IT Manag...
Bob Wadley
Tier2 support
Brendon Campanelli
Information Technology Support...
Jacob Kimmerling
Tier 2 Engineer Team Lead
Kenneth Bish
Tier Il Operations Manager
Kevin Reiche
Client Onboarding Engineer
Michael Filak
Network Engineer
Rafal Lebida
Help Desk Manager
Thomas Brauer
Network Engineer II