Nicholas Oliver

Customer Success Manager at Magnet Forensics

Nicholas Oliver has experience in customer success management within the digital investigations field. Nicholas has a strong background in developing positive relationships with customers, identifying their needs, and implementing solutions to enhance satisfaction. With a proven track record in increasing customer retention and revenue growth, Nicholas also possesses strong communication, problem-solving, and presentation skills. Their experience includes managing client care teams in the sports industry and leading customer support representatives in a telecommunications company. Nicholas holds a Bachelor of Science degree in Political Science and Government from Arizona State University.

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Timeline

  • Customer Success Manager

    January, 2021 - present