Lajos Bicsak

Head Of Service Quality Monitoring at Telekom HU

Lajos Bicsak has a solid work experience in the Telecommunications industry. Lajos started their career at RTL Klub, Hungary in 1998 as an IT Specialist. Lajos then joined T-Mobile Hungary (formerly Westel) in 2001 as a Service Quality Engineer. In 2006, they transitioned to Magyar Telekom where they held various roles including Senior Service Quality Engineer and eventually became the Head of Service Quality Monitoring. In this role, they managed the creation and execution of the company's strategy to achieve business unit KPIs.

Lajos Bicsak earned a BSc in Information Technology, specializing in Mobile Networks, from Budapesti Műszaki Főiskola between 1999 and 2003. Additionally, they have obtained a certification in the CEU Business School's Advanced Management Program, but no specific information regarding the month and year of completion is available.

Links

Org chart

Timeline

  • Head Of Service Quality Monitoring

    February, 2012 - present

  • Senior Service Quality Engineer

    April, 2006

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