Albandri Alqahtani

Albandri Alqahtani, CXAC, has extensive experience in customer experience and service management, currently serving as the Director of Customer Experience at Maharah Human Resources since January 2017. Responsibilities include customer experience analysis, strategy development, product and service design, and customer journey mapping. Albandri also holds previous roles such as Director of Customer Service and Labor Care, Senior Manager of Customer Satisfaction, and Call Center Manager. In addition, Albandri is a member of the Customer Experience Association since October 2022 and has a history of working as an Administrative Assistant at Alhaj Company from August 2013 to September 2016. Educational qualifications include a Bachelor's degree in History from Alkharj University and a Professional Certificate in Customer Experience from The CX Academy.